Frequently
Asked Questions
We will be adding different topics as
customers questions come up, so make sure you check back to
see if yours has been added to the page. If you have a question that you feel
should be added please send it to us at the link below.
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Last updated
10-31-03
- I live in the area. Is it
possible to pick up my merchandise without having it shipped?
Orders are not available for will call or
pickup. All orders must be shipped.
-
What is your return policy?
Please see our return policy page. http://www.toyotaparts4u.com/return_policy.htm
- Why are some of the
accessories you offer are not available through my local Toyota Dealership
or their part number is different than the one you have listed?
There are some accessories distributed by
Southeast Toyota. Southeast Toyota is the regional franchise (or division) of
Toyota in the southeast region of the United States (Consisting of the states
of North Carolina, South Carolina, Georgia, Alabama, and Florida). At times
Southeast Toyota offers accessories that may not be available in other regions
of the United States. The accessories distributed by Southeast Toyota are
commonly and predominately installed on many of New Toyota vehicles sold in
the southeast region. At other times the part numbers displayed on the accessories
from Southeast Toyota may be different for the same product offered
in other States.
- When do you charge my credit
card?
You will be
charged when your order is placed. If we do not have the item currently in
stock it will usually arrive from our warehouse within 36 hours and then be
shipped to you. If you have not received an email from UPS notifying you that your
order has shipped within 72 business hours of your order being placed email
us and ask for a status on your order. We will be more than happy to
update you on the status of your order. Please be sure and include your order
# that was sent to you with your order confirmation.
There was a problem with my
order, how do I contact you?
The easiest and fastest is through
email. You may contact us at 877-56TRD4U.
What if I buy a part from you
and in 6 months something is wrong with it?
Keep your receipt. Your warranty
is honorable at any Toyota Dealer in the United States as long as you have
your receipt and are in the warranty coverage period. The warranty will vary
depending on what it is that you purchased. The general warranty on Genuine
Toyota Parts and Accessories is 12 months-unlimited mileage. TRD parts will
vary depending on part number. If you have a question regarding your warranty
please e-mail us from the bottom of the page.
Can the 3.4 Supercharger fit
on my 1996 or earlier Truck?
No. The difference between the 95
and earlier Trucks is the computer for the Fuel Injection. The Supercharger is
just not compatible with the other computer.
Why do you want my 17 digit
VIN#?
Your VIN# will determine (in most
cases) all of the information about your Toyota and also eliminate any
additional questions that may need to be asked to ensure that you get the
correct part the "First Time". Your 17 digit VIN# can be located in
some easily found places. Your insurance card, your title or registration, or
on the drivers door. What does it look like you ask? VIN
INFORMATION LABEL
Do you sell USED or
AFTERMARKET Parts?
No. The reason is simple. We want
to be able to protect our customers. Used parts usually do not carry any
warranty and after market parts and accessories would not carry a warranty as
good as the Toyota Manufacturers warranty. The warranty on all Genuine Parts
and Accessories is the same at any Toyota Dealership.
Is there a supercharger
available 89-95, 3L-V6, Trucks?
No. TRD does not offer a
supercharger for the 3.0 Liter engine.
That's it for now. If you have any
suggestions for questions to add just drop it in the mail slot below
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